Ridiculous moving day...
So on Saturday we had this whole plan on moving our big stuff into our new places: janelle and I. So I had a uhaul reserved for the morning-had people lined up to help HOWEVER apparently uhaul has no responsibility to actually give you the uhaul when you reserve it. When I called about coming to get it they said they didn't have any trucks - i continually called and talked to numerous people who were no help and one woman was so rude: she said she didn't care if it was an inconvience to my friends, nor would they compensate, and they could get it to us at anytime during the day just by the end, oh and she hung up on me. So we had all our furniture out on the yard and no uhaul. What we could've done at 11 am we didn't get to do until 4 p.m.

They should not call it a reservation: they should call it a possiblity-that there is a possibility that you might get a truck but there is also a possibility that you won't. That should be something they tell you.

A funny image from the day is that I (5'2") had to drive the uhaul eli eventually got (not the one I had "reserved" mind you) back from the city to aurora by myself, in the dark, with no radio.